Privacy policy.
Tethered App Ltd blends guided meditation, sleep stories, Scottish folklore and soothing audio into a mindfulness experience rooted in nature, culture and connection. As part of delivering our services we collect and process personal information known as ‘Personal Data’ and we always take your data privacy seriously.
When we collect personal data, we are a ‘Data Controller’ and we are responsible for and committed to protecting your privacy and complying with the UK General Data Protection Regulations (UK GDPR), Data Protection Act 2018, the EU General Data Protection Regulations, and other global data protection and privacy regulations where applicable and any subsequent laws or regulations.
In this Privacy Notice, we want to let you know about what information we collect, how we use it and what rights you in relation to the collection and processing of their personal data.
Our Contact Details
Tethered App Ltd
5 Canniesburn Toll
Bearsden
Glasgow
Scotland
G61 2QU
Email: support@tetheredapp.com
If you have any questions in respect of this Privacy Notice or how we manage your personal data, please contact Graeme Kerr using the contact details above.
Whose Information Do We Collect?
The personal data we collect can process can be about our subscribers and suppliers or individuals making an enquiry about our website and its services.
What Personal Data Do We Collect And Process?
We collect the following categories of data and have done so in the last 12 months:
General contact details such a name, address, email address, telephone number
Details of preferred content and services accessed on the website
Subscriber registration of interest
Subscriber user names and log on details
General communications between us and you
Financial details – such as payment or bank details
In the event of recruitment, Employment and Education History
In respect of employment, performance and payroll information
Information obtained through our use of cookies (please see our cookie policy)
Your marketing preferences
Special Categories Of Personal Data That We Collect
We do not collect, process or store and Special Category data in the provision of our services. However, in some cases, you may voluntarily share additional information during discussion or communication with us. Where this is the case, we collect this only with your consent and retain it only for as long as strictly necessary (often we delete this immediately where it is not needed).
How We Collect Your Information
In most cases we collect your data directly from you. We collect data and process it when you:
Register as a subscriber on our website.
Register your interest via an advertisement or promotion.
Contact us by clicking “join” on our website or via alternative contact methods.
Discuss our services over a webchat service.
Speak to us on the telephone to discuss our services.
Email or write to us to enquire about our services.
During a meeting or general communication with suppliers and potential suppliers.
Set your devices to receive push notifications from us
View our app via your browser’s cookies (see our Cookie Policy)
In relation to potential employment with us
Complete an employment application form.
Send us a CV
We also receive your data indirectly from the following sources:
Social media sites including Facebook and LinkedIn
Facebook marketing tools that source people who have similar interests to our customers
Public source, demographic data and market research
Through our website via your browsers cookies (see our Cookie Policy)
Please Remember: Where you provide any of this information relating to or on behalf of another individual such as a friend or family member, you must remember to ensure that you have the consent of the individual and provide them with a copy of or access to this Privacy Notice.
Why Do We Collect Your Information?
Where we collect and process personal data, it’s important that we identify both the purpose and legal basis for doing so. There are 6 possible legal bases that all firms who process your data need to consider. These are:
Consent – where we have consent from the individual to the processing of his or her personal data for one or more specific purpose.
Contract – where the processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract.
Legal Obligation – The processing is necessary for compliance with a legal obligation to which we are subject.
Vital Interests – Where the processing is necessary in order to protect the vital interests of the data subject or another natural person.
Public Interest – Where the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
Legitimate Interests - Where the processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.
Our purpose and legal basis for the information that we collect, and process allows us to:
| Our Purpose for Processing | Our Lawful basis |
|---|---|
| To register you as a subscriber and deliver full access to the website and content | The processing is necessary for the performance of an anticipated Contract |
| To fulfil your subscription service and provide you with access to the content desired within the website | The processing is necessary for the performance of our Contract with you |
| To manage our business operations and comply with any internal policies and procedures | It is in our Legitimate Interests to use your personal information to ensure that we provide and adapt our services |
| To notify registered users about updates and service changes to our website | It is in our Legitimate Interests to use your personal information to keep you informed about any changes that may affect you |
| For marketing of our own similar services to existing subscribers and previous enquirers | It is in our Legitimate Interests to use your personal information for marketing purposes where the services being marketed are relevant to you |
| For electronic marketing of services to new customers via personal business email addresses | It is in our Legitimate Interests to use personal business email addresses for marketing purposes where we can support individual’s rights |
| To create and source custom audiences on Facebook via Facebook Marketing Tools | We rely on Consent to use Facebook Pixels to identify audiences when you accept these cookies on our website |
| To create and build community groups of customers with similar interests | When we invite you to join our community groups we rely on your Consent when signing up |
| For Electronic Marketing of our services to new customers or vendors | We rely on Consent to send direct marketing to new individuals, for example when you register your interest or sign up to our mailing list |
| To comply with our legal obligations, law enforcement, court and regulatory bodies requirements | To comply with our Legal Obligations |
| To identify and prevent fraud | It is in our Legitimate Interests to act as a responsible business |
| To decide whether to enter into a contract of employment | The processing is necessary when considering an employment Contract |
| To carry out background and reference checks in relation to recruitment | The processing is necessary when considering an employment Contract |
| To communicate with you about a potential or existing contract (for service or employment) | The processing is necessary for the performance and compliance with any Contract of employment |
Where we rely on your consent you have the right to withdraw this consent at any time by contacting us using the details at the beginning of this notice.
Legitimate Interests - Where the processing of personal data is based on our Legitimate Interests, it is to improve on our service, security and prevent fraud or illegal activity in favour of the wellbeing of our customers, employees and shareholders.
Direct Marketing
We may send you details of similar services or content to those you have enquired about or subscribed to previously. You can opt out of receiving this information from us at any time by contacting us at the above address or clicking ‘unsubscribe’ on any messages you may receive.
We will never share or sell your information to any other party for marketing purposes.
Who Do We Share Your Information With?
From time to time, we may need to share your personal information with the following categories of third parties. We do this only in relation to the purposes set out above:
Our Accountant or Payment Service Providers.
Data Processors who manage data on our behalf.
Software, App and Cloud storage providers to manage our business records and services.
Police and Law Enforcement agencies where we are requested to do so and it is reasonably necessary for the prevention or detection of crime.
Regulators and governing bodies such as HMRC where required.
Selected Third Parties in connection with any future sale, transfer, or disposal of our business.
International Data Transfers
With today’s modern technology for example when we use Cloud Storage and Software, some recipients of your personal data can be located outside your country or have offices in countries where data protection laws may provide a different level of protection than the laws in your country.
Where this is the case, we make sure that additional safeguards are in place such as ensuring that those countries have a decision of adequacy under the UK GDPR, have entered into contract clauses, comply with International Data Transfer Agreements or in the case of the US, the recipients of personal data are certified under the EU-US Data Privacy Framework and the UK extension to this.
Automated Decision-Making Or Profiling
We do not process personal data for automated decision making or profiling.
How Long Do We Keep Personal Data For?
We will retain personal data in accordance with legal and regulatory requirements and for no longer than is necessary to fulfil the purposes set out in this privacy policy. We maintain and review a detailed retention policy which documents how long we will hold different types of data. The time period will depend on the purpose for which we collected the information and is never on an indefinite basis. Subsequently, we will delete your personal data in accordance with our data retention and deletion policy or take steps to properly render the data anonymous, unless we are legally obliged to keep your personal data longer (e.g. for tax, accounting or auditing purposes).
The following details the criteria used to establish the retention period set out within our policy:
Where it is still necessary for the provision of our Services
We will retain all client files for 7 years after the end of our contract of service. This is with a view to maintaining and improving the performance of our products and services, keeping our systems secure and maintaining appropriate business and financial records. Most of our retention periods are determined on the basis of this general rule.
Where required by statutory, contractual or other similar obligations
We will retain some of the contract information for services we have with you and for a period of 25 Years after the end of any contract. This is to ensure that we can meet our contractual obligations. In addition, we may need to retain information according to laws or regulation or future legal disputes. Where this is the case will retain the data in accordance with our obligations.
Your Rights As A Data Subject
As a data subject, you have rights in relation to your personal data. These are:
The Right to Access / The Right to Know – You have the right to request details of personal information held or processed and to copies of this data. We do not usually charge for this service.
The Right to Rectification / Correction – You have the right to request that any information be corrected that you believe is inaccurate or to complete any information that you believe is incomplete.
The Right to Erasure / Delete – You have the right to request that we erase your personal information under certain conditions.
The Right to Restrict Processing – You have the right to request that we restrict the processing of your personal data under certain circumstances.
The Right to Object to Processing – You have the right to object to our processing of your data, under certain conditions.
The Right to Data Portability – You have the right to request that we transfer the data that we have collected to another organisation or directly to you, under certain conditions.
You also have the Right to Withdraw Consent where you have previously provided this at any time.
US Consumer Rights
All of the rights above are open to all of our clients at any time. Specifically in the US we recognise consumer rights which include all of the above and in addition, the right to request that we do not sell or share your personal information for targeted advertising. When you access our app, you will see an option to accept or reject cookies, meaning that you can choose whether to accept targeting or advertising cookies.
If you change your mind at any time, you can clear cookies from your browser and when you next visit the app, you will be able to make new choices on cookies. Please see our cookie policy for more details on the categories and types of cookies we load.
Non-Discrimination
Tethered App Ltd respects the rights of our clients and users. We will never discriminate against any individual who chooses to exercise their rights.
Contractual Obligations and Consequences
In some circumstances, the provision of personal data is partly required by law (for example, tax regulations, employment and legal obligations) or can also result from contractual provisions. This means that it may sometimes be necessary to conclude or fulfil a contract, that the personal data be provided. In those circumstances where the data is not provided or where certain rights are exercised, (Erasure, Object) there is a possible consequence that the contract could not be fulfilled or concluded and may be cancelled.
To exercise any of these rights, or if you have a complaint, please contact us using the contact details at the beginning of this notice.
If you are still unhappy with our response, you also have the right to complain to the Supervisory Authority. In the UK, where you wish to report a complaint or feel that we have not addressed your concern in a satisfactory manner, or if you want to appeal to any response or denial of a request that you have made to us you may contact the Information Commissioner’s Office at:
The Information Commissioner’s Office – Scotland
Queen Elizabeth House
Sibbald Walk
Edinburgh
EH8 8FT
Call the ICO on 0303 123 1115 or via live chat
You can also click the link below to begin the compliant process online.
https://ico.org.uk/make-a-complaint/data-protection-complaints/data-protection-complaints/
Cookies & Similar Technologies
When you visit our Website, we use cookies and similar technologies to provide you with a better, faster and safer user experience or to show you personalised advertising. Cookies are small text files that are automatically created by your browser and stored on your device when you visit or use our Website. For full information on our use of cookies and how to manage them, please see our Cookie Policy.
To learn more about how to manage your browser cookie settings in general please see www.allaboutcookies.org
Please Remember: We want you to be safe when you are sharing your personal data and to understand what this means for you. Please remember, when clicking on external links via our website or when you find us via social media platforms, you are visiting or redirected to the domain of those websites.
We have no control over the privacy settings on these firms or their websites or the cookies they set, so please bear in mind that you should always review their privacy information and where required you should set your preferences in line with their own policies and cookie controls separately.
Data Security
We aim to protect your personal data through technical and organisational security measures to minimise risks associated with data loss, misuse, unauthorised access and unauthorised disclosure and alteration.
We store customer records in cloud-based services which have controlled and restricted access. We also operate internal policies and procedures detailing physical security, cloud storage security monitoring, access control and password security measures.
Changes To Our Privacy Notice
All businesses change from time to time. At Tethered App Ltd we keep our Privacy Notice under regular review.
This Privacy Notice was last updated on 4th August 2025.